Cases of the Unexplained
Troubleshooting war stories. Isolate, hypothesize, verify — ideally with Process Monitor open. The methodology outlives the OS.
The Case of Changing Default Printer
While I sometimes long for the day when I no longer have to deal with unexpected Windows 10 behavior, there’s something…
MDT: Language Packs and MAX_PATH Limitations
This case is my favorite kind of case, one where I use PowerShell to solve an issue affecting a customer. The problem…
The Case of "Just a Moment..."
A key part of any complete end-to-end deployment project is analysis of the resulting logs to identify root causes for…
The Case of My Mom's Slow System
I bet many of you, like me, performed system maintenance duties for your family. Last week my mom complained that her…
The Case of Mysterious MDT Boot Loop
I haven't blogged the last couple of days because I was busy answering questions on TechNet. A couple of posts ago I…
The Case of Duplicate Firmware Objects in BCD
A few months ago a customer complained that on a Dell Optiplex 7040 MiniTower the boot menu contained multiple entries…
The Case of Existing Email Address
This case is my favorite kind of case, one where I get to learn something new to solve a problem. The other day I was…
The Case of Skipped Application Installation
As a reader of this blog I suspect that you, like me, are a frequent visitor to TechNet forums. And I bet many of you…
The Case of 'Something Went Wrong'
As you’ve probably surmised by my blog posts and my Twitter ramblings, I like to push OSD to its limits. Besides…
The Case of Microsoft Edge Crash
This case unfolds with a customer piloting Windows 7 to Windows 10 in place upgrade. It’s a really interesting case…